Terms of Use Agreement

Use of the Site

1. Glep provides a business-to-business financial services and technology platform that enables companies and their authorized users to access payment services, account tools, and related financial and operational features. Glep may facilitate access to certain services through partner financial institutions, payment networks, or third-party service providers, but Glep does not act as a bank or financial institution unless expressly stated. Decisions related to banking services, payment processing, account approval, or other regulated activities may be made by applicable partner institutions in accordance with their own policies and legal requirements.
2. The Services are intended solely for business use by companies and their authorized representatives acting in a professional capacity. You represent and warrant that you are accessing the Services on behalf of a business or other legal entity and that you have the authority to bind such entity to this Agreement. The Services may only be used by individuals who are legally permitted to do so under applicable law and who are located in jurisdictions where Glep makes the Services available.
3. Payment Authorization and Transaction Finality - You authorize Glep to process transactions, payments, and instructions submitted through the Services by you or your Authorized Users. All transactions authorized through the Services are deemed final and binding once submitted, subject to applicable payment network, banking partner, or legal requirements. You acknowledge that Glep is not responsible for errors resulting from incorrect payment instructions, approvals, or configurations provided by you or your Authorized Users. Reversals, chargebacks, or corrections may not be available and, where permitted, are subject to the rules and limitations of applicable financial institutions and payment networks.
4. Funds Flow and No Fiduciary Relationship - Glep is not a bank and does not hold customer funds. Any funds associated with the Services are held by partner financial institutions in accordance with applicable laws and agreements. Nothing in this Agreement creates a fiduciary, trustee, or escrow relationship between you and Glep. Glep does not assume ownership of, or responsibility for, funds held by partner financial institutions and is not liable for the acts or omissions of such institutions.

License and Restrictions

1. Subject to your compliance with this Agreement, Glep grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes and in accordance with applicable law. No other rights or licenses are granted, whether by implication or otherwise.
2. Except as expressly permitted under this Agreement, you agree not to:
   1. Use the Services for any unlawful, fraudulent, deceptive, or misleading purpose, including submitting false, incomplete, or inaccurate information;
   2. Impersonate any person or entity, misrepresent your identity, authority, or affiliation, or submit information without proper authorization;
   3. Access or attempt to access Glep’s systems, accounts, or data without authorization, or attempt to bypass, disable, or interfere with security features, authentication mechanisms, or access controls;
   4. Interfere with or disrupt the integrity, performance, or availability of the Services, including through automated scripts, scraping, bots, excessive requests, or activities that impose an unreasonable burden on Glep’s infrastructure;
   5. Use, collect, or process information obtained through the Services in a manner that violates applicable law, contractual obligations, or Glep’s policies, including unauthorized use for marketing, resale, or competitive purposes;
   6. Reverse engineer, decompile, or attempt to derive the source code of any portion of the Services, except to the extent expressly permitted by applicable law; or
   7. Use the Services in a manner inconsistent with their intended purpose, including misrepresenting Glep’s role, bypassing compliance controls, or attempting to offer, process, or facilitate financial services outside the scope authorized by Glep and its partner institutions.
3. Glep reserves the right, in its sole discretion, to suspend, restrict, or terminate access to the Services at any time for any actual or suspected violation of this Agreement, applicable law, or for conduct that Glep reasonably believes may harm Glep, its customers, partner institutions, service providers, or the integrity and security of the Services.

Registration and Account Security

1. Certain features of the Services may be available only to registered business customers and their authorized users. To access such features, you must complete the registration process by providing current, complete, and accurate information as requested by Glep. You represent and warrant that all information submitted in connection with registration and ongoing use of the Services is accurate and kept up to date. Glep reserves the right to suspend or terminate access to the Services or any account if it reasonably believes that information provided is inaccurate, incomplete, misleading, or no longer valid, or if required to do so for compliance, security, or risk management purposes.
2. Each account is issued to a specific business entity, and access may be granted to one or more authorized users acting on behalf of that entity. Authorized users may be required to establish unique, non-transferable authentication credentials, including passwords or other security mechanisms. You are responsible for maintaining the confidentiality of all credentials associated with your account and for all activity that occurs under your account, whether authorized or unauthorized. Glep is not responsible or liable for any loss, damage, or unauthorized activity resulting from your failure to safeguard account credentials or to promptly notify Glep of any suspected compromise or unauthorized access.
3. You acknowledge and agree that your access to and use of the Services may be conducted by one or more authorized users acting on behalf of the applicable business entity (“Authorized Users”). You are solely responsible for (i) designating and managing Authorized Users, (ii) assigning and revoking access permissions, and (iii) all actions taken by Authorized Users under your account. Glep may rely on instructions, approvals, and actions taken by Authorized Users as authorized by you. You are responsible for ensuring that Authorized Users comply with this Agreement and applicable law, and you agree that any violation of this Agreement by an Authorized User shall be deemed a violation by you.
4. Role-Based Access and Delegation - The Services may allow you to configure role-based permissions, approval workflows, and access controls. You are solely responsible for configuring and maintaining such controls. Glep is not responsible for losses, errors, or unauthorized activity resulting from misconfigured permissions, internal misuse, or failure to properly manage access rights.

Account Information and User Data

1. Glep does not claim ownership of information, data, or content submitted by you or your authorized users in connection with your use of the Services (“Customer Data”). However, you acknowledge and agree that Glep and its service providers may collect, process, store, use, and disclose Customer Data as necessary to provide the Services, administer accounts, process transactions, comply with applicable legal and regulatory requirements, and otherwise operate its business, in accordance with this Agreement and Glep’s Privacy and Data Security Policy.
2. Glep may also generate, use, and retain aggregated, anonymized, or de-identified data derived from Customer Data or usage of the Services for internal analytics, service improvement, security, risk management, and reporting purposes. Such data will not identify you, your authorized users, or your business.
3. Glep will access, use, and disclose Customer Data only as permitted by this Agreement, the Privacy and Data Security Policy, or as required by applicable law, regulation, legal process, or contractual obligation. Glep may access accounts or Customer Data as reasonably necessary to provide customer support, investigate security or compliance issues, respond to suspected violations of this Agreement, or maintain the integrity of the Services.
4. You are solely responsible for the accuracy, completeness, legality, and appropriateness of all Customer Data submitted through the Services. To the maximum extent permitted by law, Glep is not responsible for any deletion, loss, corruption, or failure to store Customer Data, nor for any actions taken in reliance on the accuracy of such Customer Data.
5. Property, Vendor, and Expense Data - You are responsible for the accuracy and completeness of all property, vendor, payee, expense, and accounting information submitted through the Services. Glep relies on such information to process transactions and generate reports and is not responsible for errors, misallocations, or reporting inaccuracies resulting from incorrect or incomplete data provided by you.

Confidentiality

Each party agrees to protect the confidentiality of non-public business, technical, or financial information disclosed in connection with the Services and to use such information solely for purposes of performing under this Agreement. Confidentiality obligations survive termination of this Agreement.

Ownership of Platform and Content

1. All rights, title, and interest in and to the Services, including without limitation all software, source code, algorithms, models, interfaces, workflows, designs, text, graphics, documentation, and underlying technology, are and will remain the exclusive property of Glep and its licensors. Except for the limited license expressly granted under this Agreement, no rights are granted to you by implication, estoppel, or otherwise.
2. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for their intended business purposes and in accordance with this Agreement. Nothing in this Agreement transfers or assigns to you any ownership or proprietary rights in the Services or any related intellectual property.

Third-Party Providers

1. In connection with the Services, Glep may enable access to or integrate with third-party financial institutions, payment networks, banks, processors, and other service providers (“Third-Party Providers”). Certain services made available through the platform may be provided by, or require participation of, such Third-Party Providers and may be subject to their own terms, policies, and eligibility requirements.
2. You acknowledge and agree that Third-Party Providers are solely responsible for the products or services they provide, including any decisions related to account approval, transaction processing, availability of services, or compliance with applicable laws. Glep does not control and is not responsible for the acts or omissions of any Third-Party Provider and makes no representations or warranties regarding their services.
3. Your use of any Third-Party Provider’s services is at your own risk and may require you to enter into separate agreements directly with such Third-Party Provider. Glep disclaims any liability arising from or related to your relationship or interactions with Third-Party Providers.
4. Third-Party Integrations - The Services may integrate with third-party accounting systems, property management systems, or enterprise platforms. Glep is not responsible for data synchronization errors, service interruptions, or changes to third-party integrations. Your use of integrations is subject to the applicable third party’s terms and availability.

Communication Consent

1. By creating an account, accessing or using the Services, or otherwise providing contact information to Glep, you consent to receive service-related and account-related communications from Glep and, where applicable, from our Third-Party Providers in connection with the Services. These communications may include emails, phone calls, text messages (SMS), in-platform notices, or other communications regarding account administration, transaction activity, security alerts, verification requests, customer support, legal notices, and other operational or compliance-related matters.
2. You represent and warrant that any telephone number(s) and email address(es) you provide are accurate and that you are authorized to receive communications at such contact points on behalf of the applicable business. You agree to promptly update your contact information and to notify Glep if a phone number is reassigned, surrendered, or no longer controlled by you or your business.
3. Certain communications are transactional, operational, or legally required and are necessary to provide and support the Services; therefore, they may not be subject to opt-out. To the extent Glep sends non-essential or promotional business communications, you may opt out by following the instructions included in the message (for example, replying “STOP” to SMS messages, where available). Standard message and data rates may apply.

Third-Party Transactions and Services

1. In connection with your use of the Services, you may be connected with or choose to engage third-party financial institutions, payment networks, banks, processors, technology providers, or other vendors (each, a “Third-Party Provider,” and collectively, “Third-Party Providers”) that offer products or services made available through or integrated with the Services. Any engagement, transaction, or agreement between you and a Third-Party Provider is solely between you and the applicable Third-Party Provider.
2. Glep is not a party to, and does not guarantee, endorse, or make any representations regarding, any products or services provided by Third-Party Providers. Glep expressly disclaims any liability or responsibility arising from your interactions, transactions, or agreements with any Third-Party Provider, including with respect to service availability, performance, pricing, compliance, or contractual obligations. Glep is not responsible for the accuracy, completeness, security, or privacy practices of Third-Party Providers or their websites, services, or communications.
3. The Services may contain links to third-party websites, applications, or resources. Such links are provided for convenience only and do not constitute an endorsement by Glep. Your access to and use of third-party websites or services is at your own risk, and Glep shall have no liability for any loss or damage arising from such access or use.
4. In the event of any dispute or claim between you and a Third-Party Provider, you agree that your sole and exclusive remedy is against that Third-Party Provider. You hereby release and discharge Glep and its affiliates, officers, directors, employees, and agents from any and all claims, liabilities, damages, or losses arising out of or relating to such disputes.

Responsibilities/ Liabilities

1. You are responsible for all activity that occurs under or in connection with your account, including activities conducted by your authorized users. You are responsible for maintaining the accuracy, completeness, and timeliness of all information submitted through the Services and for safeguarding all account credentials and access mechanisms.
2. You agree to:
   1. Promptly notify Glep of any unauthorized use of your account or any suspected security incident or compromise;
   2. Implement reasonable safeguards to protect account access and credentials; and
   3. Refrain from copying, distributing, misusing, or attempting to exploit any content, systems, or services made available through the Services except as expressly permitted under this Agreement.
3. To the maximum extent permitted by law, Glep is not liable for any unauthorized access to or use of your account, Customer Data, or communications, including where such access results from the actions or omissions of third parties or from your failure to comply with this Agreement or applicable security requirements.
4. You agree to cooperate with Glep in connection with any reasonable request related to identity verification, account validation, compliance reviews, or investigation of potential violations of this Agreement or applicable law. Failure to cooperate may result in suspension, restriction, or termination of your account or access to the Services.
5. Compliance Cooperation and Monitoring - You agree to cooperate with Glep in connection with compliance, risk management, fraud prevention, and regulatory obligations, including providing additional information, documentation, or certifications upon request. Glep may monitor activity conducted through the Services to comply with applicable laws and partner requirements. Glep may suspend, restrict, or terminate access to the Services if required to do so for compliance, risk mitigation, or at the request of a partner financial institution or regulatory authority.
6. Glep may immediately suspend or terminate access to the Services, in whole or in part, if Glep reasonably determines that your use of the Services presents legal, compliance, fraud, security, or reputational risk. Glep shall not be liable for any losses arising from such suspension or termination.

Disclaimer of Legal/Financial Advice

1. Glep does not provide legal, financial, tax, accounting, or other professional advice. Any information made available through the Services is provided for general informational purposes only and should not be relied upon as professional advice. You are solely responsible for obtaining independent professional advice as appropriate for your business and for evaluating the suitability of any products, services, or information in light of your specific circumstances
2. No Guarantee of Financial Outcomes - Glep does not guarantee cost savings, expense reductions, tax treatment, financial performance, or specific business outcomes resulting from use of the Services. Any insights, analytics, or recommendations provided through the Services are informational only.

Consent for Electronic Communications

1. By accessing or using the Services, creating or administering an account, or otherwise interacting with Glep in connection with the Services, you consent to receive all disclosures, notices, agreements, statements, policies, legally required documents, and other communications from Glep electronically (“Electronic Communications”). Electronic Communications may be delivered via email, text message (SMS), in-platform notifications, or by making such communications available through electronic links or dashboards.
2. You acknowledge and agree that Electronic Communications may include important information related to account administration, transactions, security notifications, regulatory disclosures, contractual terms, and other matters related to the Services. You agree that Electronic Communications satisfy any legal requirement that such communications be provided in writing.
3. You may withdraw your consent to receive Electronic Communications by contacting Glep at [email protected]. However, you acknowledge that withdrawing consent may limit or prevent your ability to access or use certain Services, receive required disclosures, or maintain an active account, and may result in suspension or termination of Services where electronic delivery is required by law, regulation, or contractual obligation.
4. Withdrawal of consent does not affect the legal validity or enforceability of any Electronic Communications previously provided, nor does it relieve you of any obligations under this Agreement or any other applicable agreement with Glep or a Third-Party Provider.

Intellectual Property

All content made available through the Services, including without limitation all text, graphics, logos, trademarks, service marks, software, and other materials, is owned by or licensed to Glep and is protected by applicable intellectual property laws. Except as expressly permitted under this Agreement, you may not copy, reproduce, distribute, modify, create derivative works of, or otherwise use any such materials without Glep’s prior written consent.

User Responsibilities and Data Accuracy

1. You are responsible for ensuring that all information submitted by you or your authorized users through the Services is accurate, complete, current, and truthful. You acknowledge that Glep relies on such information to provide the Services and to meet legal, regulatory, and contractual obligations.
2. To the maximum extent permitted by law, Glep is not responsible for any errors, omissions, or adverse outcomes resulting from inaccurate, incomplete, or misleading information provided by you or on your behalf.

Compliance and Prohibited Uses

1. You agree to use the Services in compliance with all applicable laws, regulations, and contractual obligations, and not to engage in any activity that could harm Glep, its customers, Third-Party Providers, or the integrity, security, or availability of the Services. Without limitation, you agree not to:
   1. Violate any applicable law, regulation, or third-party right;
   2. Submit false, misleading, or fraudulent information;
   3. Interfere with or compromise the security, integrity, or performance of the Services or Glep’s systems;
   4. Access or attempt to access the Services using automated scripts, bots, crawlers, scraping tools, or data-harvesting mechanisms without Glep’s prior written consent;
   5. Copy, scrape, index, or reuse any portion of the Services or content except as expressly permitted;
   6. Upload, transmit, or distribute malicious, harmful, defamatory, obscene, or unlawful content, including viruses, malware, spyware, or other code intended to damage or disrupt systems or data;
   7. Attempt to gain unauthorized access to Glep’s systems, networks, data, or accounts;
   8. Use the Services for unsolicited communications, spam, or unauthorized marketing activities;
   9. Collect, store, or process personal or business information of others without proper authorization or in violation of applicable law;
   10. Misrepresent your identity, authority, or affiliation with any person or entity;
   11. Reverse engineer, decompile, or attempt to derive source code from any part of the Services, except to the extent expressly permitted by applicable law; or
   12. Engage in any conduct that Glep reasonably determines to be harmful, abusive, deceptive, disruptive, or inconsistent with the intended business use of the Services.
2. Glep reserves the right to investigate violations of this Agreement and to take appropriate action, including suspension or termination of access to the Services and pursuit of legal remedies, as permitted by law.

Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLEP DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Indemnification

You agree to indemnify, defend, and hold harmless Glep and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (i) your use of the Services, (ii) violations of this Agreement or applicable law, (iii) actions of your Authorized Users, or (iv) inaccurate or unlawful information provided by you.

Copyright Complaints (DMCA Notice)

1. If you believe that any content on the Site infringes your copyright, you may send a notice pursuant to the Digital Millennium Copyright Act (“DMCA”) to our designated Copyright Agent:
2. Copyright Agent
   1. Glep Compliance Team
   2. 600 California St.,
   3. San Francisco, CA 94108
   4. Email: [email protected]
3. Your notice must include: (1) identification of the copyrighted work claimed to have been infringed; (2) identification of the material alleged to be infringing; (3) your contact information; (4) a statement that you have a good-faith belief that the use is not authorized; (5) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized agent; and (6) your physical or electronic signature.
4. Glep may remove disputed material and may terminate repeat infringers in appropriate circumstances.

Limitation of Liability

1. To the maximum extent permitted by applicable law, Glep and its affiliates, officers, directors, employees, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, use, goodwill, or other intangible losses, arising out of or related to your access to or use of, or inability to access or use, the Services. This limitation applies regardless of the theory of liability and whether or not Glep has been advised of the possibility of such damages.
2. To the extent that liability cannot be excluded under applicable law, Glep’s total cumulative liability arising out of or relating to this Agreement or the Services shall not exceed one hundred dollars ($100).
3. Time Limitation on Claims. Any claim or cause of action arising out of or relating to this Agreement or your use of the Services must be brought within one (1) year after the claim arises, or such claim is permanently barred to the fullest extent permitted by law.

Fees (if any)

1. Your use of the Services may be subject to fees, charges, or other amounts, including transaction-based fees, subscription fees, or service fees, as applicable. All applicable fees will be disclosed to you in advance and charged in accordance with the applicable pricing terms, service agreements, or fee schedules provided by Glep or a Third-Party Provider.
2. Unless otherwise expressly stated in writing, fees are non-refundable. Glep reserves the right to modify its fees or pricing structures from time to time upon reasonable notice. Your continued use of the Services following any such changes constitutes your acceptance of the updated fees.

Dispute Resolution and Governing Law

1. This Agreement and any dispute, claim, or controversy arising out of or relating to this Agreement or the Services shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-laws principles.
2. You and Glep agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the Services shall be resolved exclusively through binding arbitration, and not in court, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information. Arbitration shall be conducted on an individual basis in accordance with the rules of JAMS then in effect.
3. You and Glep each waive the right to a jury trial and agree that disputes may not be brought as a class action, class arbitration, private attorney general action, or other representative proceeding. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration provision.
4. This arbitration provision shall survive termination of this Agreement.

Modifications to the Terms

1. Glep may modify this Agreement from time to time. Any modifications will become effective upon posting the updated Agreement or otherwise making it available in connection with the Services. Glep may, but is not obligated to, provide notice of material changes by email or other reasonable means.
2. Your continued access to or use of the Services after the effective date of any modification constitutes your acceptance of the revised Agreement .
3. Regulatory and Operational Changes - Glep may modify, suspend, or discontinue any aspect of the Services as necessary to comply with applicable law, regulatory guidance, or partner requirements. Such changes may occur without prior notice and shall not constitute a breach of this Agreement.

Contact Information

If you have questions about this Agreement, contact us at:

• Glep Compliance Team
• 600 California St.,
• San Francisco, CA 94108
• [email protected]

This Agreement constitutes the entire agreement between you and Glep regarding use of the Site and supersedes all prior communications.